Smart IT support, no floundering.
Experienced professionals ready to jump in and get results. Permanent addition to your IT team or temporary cover.
Our Services
SupportFish offers friendly, reliable IT support for businesses of all sizes, tailored to meet your needs.
Remote IT Support
Our team offers remote assistance to resolve common IT issues quickly and efficiently.
Onsite IT Support
For issues that require hands-on help, our technicians are available for onsite support.
Fully Managed IT Services
For small businesses that don't require an internal IT team, we provide complete, managed IT solutions.
About Us
Trusted and highly regarded by our clients, we are often considered part of their internal IT team rather than an external supplier.
Our Team
Our team at SupportFish is made up of highly skilled IT professionals, each bringing a minimum of five years of hands-on experience across a range of industries and technologies. From complex enterprise systems to small business networks, we have the expertise to tackle challenges of any scale with precision and efficiency.
Our Clients
We work with many clients across a number of different industries. Our clients can be categorised as one of the following:
- Large & Medium Businesseslooking to expand their helpdesk and hit the ground running
- Small Businesses and Start Upswho need someone to manage their IT but it doesn't make sense to hire someone
- Managed Service Providers (MSPs)looking for someone trustworthy to cover their helpdesk while they focus on projects or take well deserved time off
- International Companiesrequiring overnight helpdesk coverage to ensure continuous support across time zones.
Why us?
What truly sets us apart is our collaborative approach. We immerse ourselves in your business, understanding your processes, systems, and unique challenges. This allows us to act as a seamless extension of your team, providing guidance, proactive solutions, and hands-on assistance whenever it’s needed.
Free up your time
We take care of the IT so you can focus on important strategic decisions or take that well deserved time off.
Faster Resolutions
We are good at what we do. Each engineer has at least 5 years of experience in the field.
Trusted recommendations
We are focused on keeping things running smoothly and securely, not pushing products.
Cost savings
Competitive pricing and less system downtime saves money all year round.
Flexibility
Scale IT support up or down depending on project needs or business growth without overheads.
Friendly and Approachable
We’re easy to work with and always ready to help. Our team is approachable, responsive,
Frequently Asked Questions
Any questions not answered here, please do get in touch.
What technologies/software/operating systems do you typically support?
To name but a few. If there's any more you would like you specifically know about, please ask.
Desktop Operating Systems: Apple (iOS, iPadOS, MacOS), Android, Windows
Windows Server: Active Directory, Group Policy, DNS, RDS
MDMs: Intune, JAMF
Email Providers: Microsoft 365, Google Workspace, Mimecast
Networking: Internet Connectivity, Firewalls and Routers, Switches, LAN & Wi-Fi, VPNs, NAS, VoIP
Hardware & Peripherals: Servers, Desktops, Laptops, Mobiles and Tablets, Monitors, Printers, Deskphones, Docking Stations, CCTV
Software: Adobe, Antivirus, Identity providers, RMMs, Ticketing Systems
What locations do you support?
We support anywhere in the UK and internationally. Our headquarters are in London.
How much does your IT support cost?
Both our solutions and pricing are tailor made depending on solution, expected number of ticket and complexity, number of end users. Please contact us for a price.
How fast do you respond to IT issues?
We typically respond to our supported clients within 10 minutes. Often our first response renders the issue resolved.
How do we contact you for support?
Please contact us at our pre-established methods of communication or use the contact form below.
Why the name SupportFish?
Wanted the name to say what we do but also be a little playful. Support Dog might've caused some confusion.
Contact
Existing clients, for the fastest service, please contact us via our pre-established methods of communication.
New or prospective clients, please fill out the contact form below or send us an email to hello@supportfish.co.uk.